The client can register on the www.ayoub.com.kw website to take advantage of the following benefits:
– Allows us to communicate with the consumer if needed
– Ensure to provide a variety of product and a better shopping environment
– Ensure that the Products Warranty is registered
Yes, registration on the site is free
Currently, you can pay with one of the following secure methods:
– KNET Cards
The orders dispatched within 3-5 hours of purchase.
We will contact you to confirm the time and address before delivery
Delivery charges and timescales will vary depending on the type of Product ordered and the delivery address. The cost of delivery will be set out in the order summary shown to you before you pay for your order.
Delivery service includes all areas of Kuwait
– Your welcome to collect your orders from our exhibitions
– Delivering the order to the customer
If you change your decision within 14 days of the purchase date, the purchase process can be canceled unless the product is used.
We accept return of the Products purchased by you or replace them, provided they are in good condition, original packaging along with the box, user manuals, and accessories and to be saleable and merchantable.
1- It is not possible to replace or retrieve devices and watches in case of a re-wrapped or open the plastic cover case or product box unless they have a manufacturing Critical defect that is not clear at the time of purchase.
2- It is not acceptable to retrieve a product that has been used by the customer, and cannot be merchantable.
1- The bank refund process (K-Net. Visa. MasterCard) takes 1-3 days in compliance with the bank policy.
2- The amounts are retrieved at the same time, In the case of a cash payment.
Any failure or break down of Products: The Warranty does not cover repairs caused by misuse, improper installation, breakage, and spillage of liquids, and other repairs arranged outside the authorized service cente
The warranty period for guaranteed products varies depending on the policy agreed with the product’s authorized distributor within or outside Kuwait.
All products have a warranty cover, the warranty period is mentioned in the product description or in the purchase invoice. The customer has the right to see the written warranty in anytime.
2- It is not acceptable to retrieve a product that has been used by the customer, and cannot be merchantable.